About DKI-Pro Pacific

It’s important to always do your best in business, and we think it’s even more critical when you’re operating in tight-knit communities, such as Nanaimo, Parksville, Port Alberni, Duncan, or larger centers such as Victoria.

And as members and homeowners within these communities, we treat every renovation project like it's our most important one. Because we know for our clients, it is.

We are proud of the reputation our team has established for providing high-quality, efficient, professional services.

Experienced & efficient staff

Our staff is a core group of long-term employees, experienced in their specific trades and in courteous, effective customer service. Each employee is trained to the highest standard in all areas of restoration, including structural drying, mould remediation, and fire restoration. Our professionals are uniformed, carry company photo identification and drive clearly marked company vehicles to instill client confidence.

At DKI-Pro Pacific, to ensure the highest levels of service we subcontract specialty tasks, such as art and furniture restoration, to experts in their specific field.

We work with insurance companies, independent adjusters, brokers, property management companies, local and municipal government agencies, corporate clients, and individual homeowners.

Two companies, one goal

In mid-2017 DKI-Pro Pacific and RS Restoration DKI merged under one management company. In December of 2018, RS Restoration DKI merged names and branding with DKI-Pro Pacific, offering more flexibility and expertise when, and wherever, needed on South and Central Vancouver Island. From our operating locations in Nanaimo, Parksville, Duncan, and Victoria, we cover Vancouver Island from Courtenay to Victoria and from Tofino across to the Southern Gulf Islands.

DKI-Pro Pacific can mobilize a staff of over 70 personnel, providing our customers, clients, and industry partners with disaster mitigation and restoration services that are second to none. We will do this by taking our strong foundation and building on it with the latest industry practices and a culture of safety, quality, and continuous improvement. 

Built on trust & referrals

When a past client refers someone that they know to us, we think it’s the biggest compliment any business can ask for.

And when you consider that over 90% of our projects come directly out of referrals from past clients, it becomes clear just how passionate we are about making a difference.

Round-the-clock service

We provided 24/7 assistance to help you get through any emergency. Contact us day or night after a disaster and we'll respond.