Our team is standing by to take care of damage caused by unexpected water intrusion. Trust our experienced staff to resolve emergencies, prevent mold, and restore your home or business.
We’re trained to remove all unwanted water and moisture from your residential or commercial property, whether a blown water heater has dumped water throughout your hallways, or a flash rainstorm has overwhelmed your perimeter drains.
Don’t let water damage go unchecked – contact the experts at ProPacific to help get your home or business back on high ground.
Phone or contact ProPacific today.
NOTE Depending on your situation, the following steps may be done in a different order (or not at all).
Email or call (877) 755-9966.
NOTE These steps are provided as guidelines only, and may not apply to every scenario. Safety is always the #1 priority.
Start by contacting a professional to gauge the damage and assess your situation. Call ProPacific at (877) 755-9966 – our phone lines are open 24 hours a day.
Electricity and water do not mix, and even unplugging a cord can be very dangerous. Wait for our team to arrive before using electricity, including vacuums, lights, and kitchen appliances.
If you know where your water supply shut-off valve is located (and it is safe to access), turn it off to prevent further water damage.
Where it is safe to do so, remove any dry and light contents to a safe, moisture-free space (away from the flooded areas).
If mold appears due to the excess water, don’t disturb it! Although you might think you can remove visible mold by scrubbing, you’re likely to simply spread the mold around. Don’t attempt to take care of this issue yourself.
Email or call (877) 755-9966.
Flooding occurs in many different manifestations, such as an overflowing sink, a damaged water line, or a naturally occurring flood. Our team is equipped to handle all levels and classifications of water damage. Here are some of the flooding scenarios we have experienced:
For all types of water damage, our restoration technicians use sophisticated dehumidification equipment to reinstate normal humidity and moisture levels.
Rapid removal of excess water and moisture can prevent permanent damage – Contact ProPacific and any damage to your home will soon be water under the bridge!
A flood is an unfortunate occurrence that can affect any household or business. The good news is many types of flooding may be avoided by following a few steps.
Exterior Flood Prevention Tips
Interior Flood Prevention Tips
One of the most overwhelming situations to encounter is a flood. Water damage can be severe, and there are a lot of considerations to prevent mold from becoming a future problem. When you experience a flood, you need a team you can trust to help you restore and rebuild.
Our team takes pride in providing peace of mind during times of crisis. We’re passionate about making a difference, and it shows in our work.
Here’s a quick story about one family we’ve helped:
It began with a panicked phone call from a local professional who accidentally started a flood in her own home.
It was Sunday morning – chore day. Mom was upstairs in one of the kid’s rooms gathering up laundry, and uncovered a wicked grass stain on the knee of her son’s pants. It was a deep stain, so the grassy-kneed pants landed in the (upstairs) bathroom sink for a good soaking.
The pants (and the running water) were both soon forgotten, and life soon took the family off on an adventure to pick-up friends, go to the park, and generally just run errands for something like 4 or 6 hours.
Upon returning home Mom opened the front door and was officially greeted with a waterfall flowing down the (carpeted) stairs. Further inspection also found a wading pool in the living room and the kitchen, and most unfortunately, a flood in Mom’s work-from-home office.
After a quick dash up the stairs (to turn off the sink), followed by handing the kids buckets to bail with, we got a frantic phone call. Our team promptly arrived on the scene, extracted every drop of water, dried out the furniture, and restored the damage, bringing their home back to a pre-flood state (all before mold became a concern).
As a professional, a Mom, and a home-owner, our client was ecstatic to not have to worry about permanent damage, or health-concerning mold – all because ProPacific was referred to her by a friend to get the job done.
Recovering after a flood can be distressing, but we’ve never encountered a job we couldn’t restore. Contact or call (877) 755-9966 for an assessment.
From the slow and insidious dripping of leaky pipes to the instantaneous and catastrophic influx from flooding, water intrusion into a structure is a major contributor to property loss. Mold, rotting wood, rusting metal, and de-lamination of plywood are just some of the consequences when water damage is left unchecked. When extreme, water intrusion can cause extensive structural damage.
To ensure that water damage is treated properly, the restoration industry provides four classification grades, based on severity:
Class 1: Slow Evaporation Rate
Class 1 damage refers to water intrusion with a slow evaporation rate. Typically, only a part of a room or area is affected. Damage is seen in materials with lower permeance and porosity, such as plywood, particleboard, structural wood, vinyl commercial tile (VCT), and concrete. Little or no wet carpet or carpet padding is present. Materials, releasing moisture slowly, absorb minimum moisture.
Class 2: Fast Evaporation Rate
With Class 2 damage, water intrusion has affected an entire room or both carpeting and cushion. Water has “wick”-ed up walls from 12 to 24 inches. Moisture will remain in structural materials, such as structural wood, plywood, particleboard, and concrete.
Class 3: Fastest Evaporation Rate
With Class 3 damage, water may have come from overhead. Typically, ceilings, walls, insulation, carpet, cushion, and sub-floor in the entire area are saturated.
Class 4: Specialty Drying Situations
A Class 4 Specialty Drying Situation occurs when water penetrates materials with very low permeance or porosity, such as hardwood, plaster, brick, concrete, and stone. Typically there are deep pockets of saturation that require very low specific humidity.
From Class 1 to Class 4, our team has successfully mitigated countless water-related losses with the insight and expertise needed to prevent future mold infestations.
Phone our toll-free line at (877) 755-9966, or use our contact page to send an email and arrange for an assessment.
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